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Noah Cyrus is opening up about how therapy transformed her life during one of her darkest periods, sharing a deeply personal story of recovery from addiction and loss in the first edition of Tuned In With Billboard, presented by BetterHelp.
The 25-year-old country singer, known for hits like “July,” revealed that therapy “completely saved my life” after she found herself battling addiction and grieving the loss of her grandmother while feeling increasingly isolated from her family. Today, she’s happier than she’s ever been—engaged to fashion designer fiancé Pinkus, who heads the COLORS Clothing Company, touring in support of her critically acclaimed second album, and looking forward to starting a family.
BetterHelp’s Partnership with Noah Cyrus
The partnership between Noah Cyrus and BetterHelp for the Tuned In With Billboard series represents a meaningful collaboration between one of the world’s largest online therapy platforms and an artist committed to destigmatizing mental health care. BetterHelp, which has served over 5 million people worldwide, provides access to licensed mental health professionals through an online platform that makes therapy more accessible and convenient.
For Cyrus, who has been open about her struggles with depression and anxiety, the collaboration offers an opportunity to share her personal story while encouraging others to seek the help they need. The partnership aligns with BetterHelp’s mission to remove traditional barriers to therapy and make mental health support available to everyone who needs it.
A Journey Through Darkness
In the emotional interview, Cyrus reflected on a particularly difficult time around age 20, when she was struggling with addiction to downers and had distanced herself from the people closest to her, including her mother.
“Whenever I was 20, turning 21—just about 21—I was really deep in addiction to downers,” Cyrus explained. “I had recently lost my grandmother at the time, and it just felt like I had pushed myself so far away from my family and my mom, who I’m so close with, and I had really just gotten myself in such a dark place, and I felt so alone.”
The singer, who is the younger sister of pop star Miley Cyrus, described how reaching out for help marked the beginning of her recovery journey. “Help to me looked like first reaching out to my therapist and being really honest about the struggles that I was facing,” she said. “So I had a lot to tackle and a lot to uncover, and one that started with the addiction, but there were so many layers underneath the addiction.”
The Power of Therapy Resources
Looking back on that period, Cyrus became visibly emotional reflecting on her transformation. “When I look back on it, I think about how I didn’t know at the time that I would be at a place where I am standing here now in an interview like this, and I don’t talk about this ever, so I’m totally losing it right now,” she said. “Sorry, like I feel so lucky for being able to have the resources of therapy.”
The resources and tools she gained through therapy have proven invaluable even as she continues her recovery. Though Cyrus acknowledged she still gets triggered from time to time, she now has the skills to handle situations that would have been overwhelming in the past.
“I encourage [therapy] because of how much I can just sit here and say from my personal experience how much it helped, and changed, and saved my life in so many ways,” Cyrus shared, hoping her story might offer others the same hope and recovery it gave her.
How BetterHelp Makes Therapy Accessible
BetterHelp’s platform addresses many of the barriers that prevent people from seeking therapy. The service connects individuals with a network of 30,000 licensed mental health professionals, including psychologists, licensed marriage and family therapists, licensed clinical social workers, and licensed professional counselors. All therapists must maintain proper state licensure and demonstrate at least 1,000 hours of practical experience.
The platform offers multiple ways to communicate with therapists, including video sessions, phone calls, live chat, and asynchronous messaging. This flexibility allows individuals to engage with therapy in ways that fit their schedules and comfort levels—particularly valuable for those dealing with anxiety, depression, or other mental health challenges that might make traditional in-person appointments difficult.
BetterHelp’s 2024 data shows that 40% of new members were experiencing therapy for the first time in their lives, suggesting that the platform successfully reaches individuals who might not otherwise seek mental health support. The platform’s approach to accessibility aligns with Cyrus’s message about the importance of removing barriers to care.
From Pain to Hope
Cyrus’s latest album, I Want My Loved Ones to Go With Me, reflects her journey from darkness to healing. Released to critical acclaim, the album explores themes of transition and moving forward rather than dwelling in pain.
“Though it’s like a heavier album, it has felt a lot more hopeful in the room and a lot more lighter,” Cyrus explained. “This album’s more about transitioning and moving forward and it being more of a really comforting release, rather than something painful that you’re walking away from.”
The album came after a difficult period following the release of her single, during which Cyrus struggled with increased public scrutiny and online criticism. “It wasn’t until experiencing those two, three years after dropping the single and figuring out life being more seen and more open to the public’s opinions,” she reflected. “And so I think a lot of the things that felt hard on me was whenever I was more of a victim to those people.”
Therapy helped her develop a different relationship with public perception and criticism, allowing her to move forward rather than remain stuck in painful patterns.
The Long-Term Impact of Therapy
Cyrus’s story illustrates that therapy is an ongoing process that improves day-to-day life over time. The transformation in her life extends beyond her music—she’s currently on a North American tour, sharing her music with fans and expressing gratitude for their support. Perhaps most significantly, she’s engaged to Pinkus and excited about the prospect of starting a family—milestones she says wouldn’t have been possible without therapy.
BetterHelp’s approach supports this long-term therapeutic work through consistent access to licensed professionals and additional resources between sessions. The platform tracks clinical outcomes through standardized assessments, with 2024 data showing that 72% of clients experienced symptom reduction in their first 12 weeks of therapy. Live therapy sessions received an average rating of 4.9 out of 5 based on more than 1.7 million client ratings in 2024.
Breaking the Stigma Through Advocacy
By sharing her story publicly through BetterHelp’s Tuned In With Billboard series, Cyrus joins a growing number of musicians and public figures who have opened up about their mental health struggles. Her willingness to be vulnerable about her darkest moments—and her recovery—offers hope to others facing similar challenges.
The singer’s advocacy work with BetterHelp helps normalize conversations about therapy and mental health support. “I had a lot to tackle and a lot to uncover,” she acknowledged, recognizing that addressing addiction was just the beginning of deeper work on underlying issues. That willingness to confront difficult truths and do the hard work of therapy ultimately transformed her world.
For many people, hearing someone they admire speak openly about therapy can reduce the stigma that prevents them from seeking help themselves. BetterHelp’s partnership with Cyrus amplifies this message, demonstrating that seeking professional mental health support is a sign of strength rather than weakness.
Starting the Journey to Recovery
Cyrus’s message to others considering therapy is clear: the resources that helped her are available to anyone ready to take that first step. “I feel so lucky for being able to have the resources of therapy,” she said, emphasizing that these resources changed and saved her life.
BetterHelp offers those same resources through an accessible online platform that eliminates many traditional barriers to care. The service accepts insurance in select states including Texas, Virginia, and Florida, and also offers subscription-based services for those without insurance coverage or in other states. Additionally, BetterHelp accepts Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) cards.
The platform’s matching system pairs individuals with therapists based on their specific needs, preferences, and therapeutic goals. In 2024, BetterHelp achieved a 93% success rate in fulfilling client preferences, though this rate may vary by region and supply of therapists based on health plan requirements.
A Message of Hope and Healing
Noah Cyrus’s partnership with BetterHelp for Tuned In With Billboard demonstrates the power of combining personal advocacy with accessible mental health resources. Her story—from struggling with addiction and loss to finding happiness, love, and success—offers concrete evidence that therapy can transform lives.
“I encourage [therapy] because of how much I can just sit here and say from my personal experience how much it helped, and changed, and saved my life in so many ways,” Cyrus emphasized, hoping to inspire others to seek the help they need.
For those struggling with addiction, mental health challenges, or simply feeling overwhelmed, reaching out for help can be the first step toward recovery. As Cyrus’s story demonstrates, therapy provides not just relief from immediate struggles but tools for building a healthier, more hopeful future.
BetterHelp continues to expand access to mental health care through partnerships like the one with Noah Cyrus, making professional support available to millions of people who might otherwise go without the help they need. More information about accessing therapy resources is available at betterhelp.com/tunedin.
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