Complaints against Hong Kong property agents jumped 56 per cent in 2025, outpacing the rise in property transactions, as a reviving housing market exposed pressure points in industry practices, according to the Estate Agents Authority (EAA).
The EAA said it opened 253 complaint cases in 2025, up from 162 in 2024, even as overall residential transactions rose 18.3 per cent year on year. The faster growth in complaints suggests tensions between agents and consumers intensified more sharply than...
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