Disney will never have a system in place that people will be happy about. Some people abuse the system or try to use their disability as a reason to not follow rules.
When I was a ticket taker, we had an annual passholder that would want to cut the line because the fireworks stressed her son. She would come at that same time multiple times a week knowing when fireworks were occurring. She tried to use the excuse with me and I told her no, they can wait in line like everyone else. Her solution to that was to then harass me at work for months away from the turnstile until a manager saw her and revoked her pass.
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